DVA Psychology Referrals Explained: What is a D904?
If you're a DVA Gold or White Card holder, you may already know that mental health support is available to you — but the paperwork and terminology can be confusing. One term you'll come across is the D904 referral. Here's what it means, and how it works in practice.
What is a D904?
A D904 is the referral form your GP completes to refer you to a psychologist for DVA-funded mental health care. Once issued, it typically covers 12 sessions or 12 months, whichever comes first. In many cases, further sessions can be arranged if you and your psychologist agree more support would help.
The key benefit: if you hold a Gold Card, or a White Card with an accepted mental health condition, sessions under a D904 come with no out-of-pocket cost. You don't need a Mental Health Treatment Plan or a Medicare rebate — DVA funding covers it directly.
How do I get one?
Book an appointment with your GP. Let them know you'd like to access psychological support through DVA.
Ask specifically about a D904 referral. Some GPs are very familiar with DVA pathways; others may need a reminder. It can help to bring DVA's information flyer with you.
Choose your psychologist. You're not restricted to a specific clinic — you can see any registered psychologist who accepts DVA clients, including here at David Patrick Psychology in East Toowoomba.
Your GP sends the referral, and you can book your first session.
What does a D904 cover?
Non-liability health care for mental health conditions doesn't require your condition to be formally accepted as service-related — it's designed to make it easier for veterans to get support early, without navigating a lengthy claims process first. This applies to a broad range of conditions, including anxiety, depression, PTSD, and adjustment difficulties.
What to expect in your first session
Your first appointment is mostly about getting to know each other — your history, what's brought you in, and what you're hoping to get out of therapy. There's no pressure to dive into difficult material straight away. It's also a chance for you to see whether the working relationship feels like a good fit, because that matters as much as the therapy approach itself.
Why this matters
Too many veterans put off seeking support because they assume it will be expensive, complicated, or require jumping through hoops. A D904 referral removes most of that friction. If you're a Gold or White Card holder and have been considering psychological support, a conversation with your GP is often the only step standing between you and no-cost, professional care.
If you have questions about whether you're eligible or what the process looks like, feel free to get in touch — we're happy to talk it through before you've even seen your GP.
